This is Soul Therapies official online privacy policy and it applies to all personal information collected by Catherine Rutherford of Soul Therapies.

Catherine Rutherford recognises that your privacy is very important and is fully  committed to respecting it.  All information will be treated confidentially and with the highest standards of security.  It will comply with the General Data Protection Regulation (GDPR) which governs the privacy of your personal information when you deal with me.  I will never disclose your personal information to any third party unless I have your permission to do so.

Collection of Information Some information voluntarily provided to me by clients, customers, contractors and other third parties might be considered private or personal.  I will only collect such personal information if it is necessary for me to carry out my services.

Personal information is collected from people in the following situations;

a) If you contact Catherine Rutherford from her website, Facebook, Instagram or by email, by phone or by text, she may keep a record of that correspondence.  This correspondence is password protected.

b) When you submit your email address to my website mailing list, it is held by a third party marketing company (Sendinblue) for the purposes of sending emails and newsletters.  This company is GDPR compliant.

c) When you complete a Consultation Form prior to a treatment at Soul Therapies or any other workshop or events.

d) When you complete the Checkout process in my online store.

Use of information collected and disclosure of personal information to others I may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of my services, including administration of my services, notification to you about changes to my services, record-keeping following termination of my services to you and technical maintenance).

Any personal information provided to Soul Therapies will be used for  Soul Therapies purpose ONLY!

Disclosure of Information
We are permitted to use or disclose personal information;

a) Where individuals have consented to the use or disclosure
b) Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety,
c) Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities,
d) Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
e) Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

Links from my Website may contain links to other web sites and those third-party web sites may collect personal information about you. I am not responsible for the privacy practices of other businesses or the content of web sites that are linked to my website.  Soul Therapies encourages users to be aware when they leave this site, to read the privacy statements of each and every web site that collects personally identifiable information.

I have implemented reCAPTCHA  on my website to prevent spam being generated and the use of reCAPTCHA  is subject to the Google Privacy Policy and Terms of Use.

Data Security and Storage  Catherine Rutherford places significant importance on the security of all information associated with her customers. She has security measures in place to protect against the loss, misuse and alteration of personal information under her control.

Personal information is de-identified or destroyed securely when no longer required by me.

Client Information is digitally stored in a doubly encrypted online system (Evernote) and can only be accessed by those entrusted with authority and password sanctions.  Please see https://evernote.com/privacy/gdpr

No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while Catherine strives to protect user’s personal information she cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once your transmission has been received, every effort is made to ensure its security on her systems.

Catherine Rutherford is committed to maintaining accurate, timely, relevant and appropriate information about her customers. So long as your request for your personal information is in accordance with the General Data Protection Regulation (GDPR), then we will give you access to that information, only if we are satisfied that the information relates to you.

Complaints If you have a complaint about my Privacy Policy or the collection, use or safe disposal or destruction of your personal information, your complaint should be directed in the first instance to me at catherine@soultherapies.ie.   I will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by me about you in accordance with the General Data Protection Regulation (GDPR). If you are not satisfied with the outcome of this procedure, then you may request that an independent person (usually the Information Commissioner’s Office) investigate your complaint.

Cookies Soul Therapies collects information from the site using IP Files and Cookies when you read, browse or download information.  The system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by the web server), date and time of your visit to the site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help offer you improved online service.  I may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to my website. You cannot be identified from this information and it is only used to provide an effective service on my website.

Changes to Privacy Policy  Catherine Rutherford may update the Privacy Policy at any time and without notice.  Please check the Privacy Policy on soultherapies.ie regularly so that you are always aware of what information is collected, how it is used and the way in which information may be disclosed.

Contacting Us  If you require further information regarding my Privacy Policy, please contact me at the following email address: catherine@soultherapies.ie.

Should you wish to read more information on privacy legislation or the General Data Protection Regulation (GDPR) we recommend that you visit the Information Commissioner’s Office at http:// http://www.oic.ie/.