Privacy Policy

This is Soul Therapies official online privacy policy and it applies to all personal information collected by Catherine Rutherford of Soul Therapies. Catherine Rutherford recognises that your privacy is very important and is fully committed to respecting it. All information will be treated confidentially and with the highest standards of security. It will comply with the General Data Protection Regulation (GDPR) which governs the privacy of your personal information when you deal with me. I will never disclose your personal information to any third party unless I have your permission to do so.

Scope

This policy applies to Soul Therapies website and domains. This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through Soul Therapies links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities

This Policy applies when you interact with us by doing any of the following:

• Make use of our application and services as an authorized user

• Visit any of our websites that link to this Privacy Statement

Personal information is collected from people in the following situations;

• If you contact Catherine Rutherford from her website, Facebook, Instagram, Tiktok, Youtube, LinkedIn, by email, by phone or by text. Soul Therapies may keep a record of that correspondence. This correspondence is password protected.

• When you submit your email address to my website mailing list, it is held by a third party marketing company (Modern/Google) for the purposes of sending emails and newsletters. These companies are GDPR compliant.

• When you complete a Consultation Form prior to a treatment at Soul Therapies or any other workshop or events, your information is held in Modern and Evernote.

• When you complete the Checkout process in my online store.

What Personal Information do we Collect ?

When you make a purchase, or attempt to make a purchase, or book an appointment, we collect the following types of Personal Data:

• Account Information such as your name, email address, and password

• Payment Information such as your billing address, phone number, credit card, debit card or other payment method

• Purchase Information specifically if personalized or unique.

  Use of information collected and disclosure of personal information to others

• I may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of my services, including administration of my services, notification to you about changes to my services, record-keeping following termination of my services to you and technical maintenance).

• Any personal information provided to Soul Therapies will be used for Soul Therapies purpose ONLY!

Disclosure of Information

We are permitted to use or disclose personal information;

• Where individuals have consented to the use or disclosure

• Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety,

• Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities,

• Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

• Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);

My website may contain links to other web sites and those third-party web sites may collect personal information about you. I am not responsible for the privacy practices of other businesses or the content of websites that are linked to my website. Soul Therapies encourages users to be aware when they leave this site, to read the privacy statements of each and every web site that collects personally identifiable information.

Catherine Rutherford places significant importance on the security of all information associated with her customers. She has security measures in place to protect against the loss, misuse and alteration of personal information under her control. Personal information is de-identified or destroyed securely when no longer required by me. Client Information is digitally stored in a doubly encrypted online system (Evernote and Modern) and can only be accessed by those entrusted with authority and password sanctions. Please see https://evernote.com/privacy/gdpr and https://gomodern.co/privacy-policy/ . No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while Catherine strives to protect user’s personal information she cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.

Once your transmission has been received, every effort is made to ensure its security on her systems. Catherine Rutherford is committed to maintaining accurate, timely, relevant and appropriate information about her customers. So long as your request for your personal information is in accordance with the General Data Protection Regulation (GDPR), then we will give you access to that information, only if we are satisfied that the information relates to you.

What are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

How We Use Cookies

We use cookies for a variety of reasons detailed below. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We May Use

• Email newsletters related cookies. This site offers newsletter, membership and email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Forms related cookies. When you submit data to through a form such as those found on contact and booking pages or comment forms, cookies may be set to remember your user details for future correspondence.

• Site preferences cookies. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page which is affected by your preferences.

• Third Party Cookies. In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  ~ This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

  ~ As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

  ~ We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Facebook, Tiktok, LinkedIn and Youtube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

• More Information . Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through the Chat link on soultherapies.ie or email soultherapiescr@gmail.com

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.

Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)

You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.

Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)

You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

Right to Restriction of Processing (GDPR Article 18, LGPD)

You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process your Data for any purpose other than storing it.

Right to Portability (PIPEDA, GDPR Article 20, LGPD)

You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is

(a) Personal Data which you have provided to us, and

(b) If we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to Soul Therapie's services.

Right to Objection (GDPR Article 21, LGPD, POPIA)

Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.

File a Complaint (GDPR Article 77, LGPD, POPIA)

You have the right to bring a claim. If you are based in the EEA, please visit this website (https://edpb.europa.eu/about-edpb/about-edpb/members_en) for a list of local data protection authorities.

Withdrawing Consent

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us at soultherapiescr@gmail.com.

How to Exercise Your Rights

You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to Catherine at soultherapiescr@gmail.com .For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

If you require further information regarding my Privacy Policy, please contact me at the following email address:soultherapiescr@gmail.com.

Should you wish to read more information on privacy legislation or the General Data Protection Regulation (GDPR) we recommend that you visit the Information Commissioner’s Office at http:// http://www.oic.ie/.